Technical Support Fraudsters Used Data Stolen by Trend Micro Employee

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Enlarge / Did your mom obtain a name from "Trend Micro Support"? You would possibly wish to test that. (credit score: Getty Images)

Phone scams with technical assist have lengthy existed, fraudsters utilizing random technical information to steer gullible shoppers to present them entry to their computer systems and infrequently to their bank card information. However, some Trend Micro prospects have been known as by fraudsters with considerably extra convincing information than well-known Windows file names: the fraudsters had their names, electronic mail addresses, and assist request ticket numbers. technical.

The hustlers obtained this information from a Trend Micro worker, who stole them for 68,000 prospects and bought them, at present introduced an organization spokesperson in an announcement launched. on the corporate weblog. The stolen information included Trend Micro names, electronic mail addresses, cellphone numbers, and assist ticket numbers for customers of Trend Micro client safety merchandise, however cost data was not included within the information. .

"In early August 2019," defined the spokesperson, "Trend Micro learned that some of our consumer customers using our home security solution were receiving fraudulent calls from criminals posing as support staff. of Trend Micro. " The data utilized in these calls led the Trend Micro safety group to "suspect a coordinated attack."

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